Guests and families
Entrusting a loved one to us is an act of love, not of abandonment.
We know how delicate this choice is. That is why we bring clarity and presence to every stage of the journey.
The admission journey
- 01
First contact
A conversation, in person or by telephone, to understand your loved one’s needs and to answer your first questions.
- 02
Visit to the residence
We invite you to visit the location, to get to know the surroundings and the team. With no obligation.
- 03
Clinical assessment and personalised plan
Our medical management assesses the situation and builds a tailored care pathway together with you.
- 04
Welcome
On the day of admission, a dedicated team welcomes the guest and the family, with attention to every detail.
Life within the residence
The days follow calm, personalised rhythms: care, rehabilitation, Mediterranean cuisine, moments of socialising and activities. The schedules and activities of each location will be published shortly.
Family visits
We encourage the presence of families and maintain constant communication about the guest’s wellbeing. Visiting hours are shown on each location page.
Frequently asked questions
How do I request information about costs?
Every pathway is personalised. We invite you to contact us for a tailored estimate, with no obligation.
Can I visit the residence before deciding?
Of course. The visit to the residence is the most important moment: we accompany you as you discover the surroundings and the team.
What should the guest bring on admission?
During the admission conversation, we will tell you precisely which documents and personal belongings are needed.
Are the guest’s faith and culture respected?
Yes. We respect the habits, faith and culture of every guest, with particular attention at our Mediterranean locations.
Do you have a question? We are here.
Our staff are available to answer every question and to guide you through your choice.
Phone +39 380 362 0592